ReportsMay 16, 2014

Technical Guide of Indicators

This document gives the interpretation and calculation of the industry’s 18 most commonly used performance indicators.Four new indicators focus on social performance.

For each indicator, the Guide provides the definition, interprets its meaning, identifies potential pitfalls in its use, and provides regional benchmark values. Additionally, MicroRate added a section for each indicator, “How this relates to the traditional banking sector” to make the guide more useful to investors who are new to microfinance.

The indicators included in this guide are organized into five sections: portfolio quality, efficiency and productivity, financial management, profitability, and social performance. While many other indicators could be considered, the ones included are important indicators that, when taken together, provide a reasonable overview of the performance, risk and financial condition of an MFI as well as insight into its social performance.

Since this Technical Guide was first introduced in 2000, it has been adopted as a training manual and reference tool for the standardization of key indicators. We hope this document serves as a useful resource for investors to evaluate MFI performance.

Related publications


May 4, 2022

Study on African MFIs' year-end Perspectives

The purpose of this document is to share impressions on the performance of African MFIs and their year-end expectations regarding the development of the sector and their own operations.

Receive the free full version, register here.


View more

January 18, 2022

Podcast: Highlights in the Microfinance Sector

In this podcast, Maria Belén Effio, CEO of MicroRate, gives a summary of the most relevant things MicroRate observed in the microfinance sector during 2021.

Listen here

Send us your questions and comments to: [email protected]

View more